How we handle your information

This page explains, in plain language, what our online finance application collects, why we ask for it, and how we protect it.

Who we are

GB Auto Sales, 22047 N 23rd Ave Ste A, Phoenix, AZ 85027. Phone 623-582-9430. Website www.gbautosales.com.

What we collect, stage by stage

Getting started: Your first name and mobile phone, and whether you would like text updates. We use these to save your progress and to reach you about your application.
Your vehicle: Why you are here (for example, "I need reliable transportation" or "I have a vehicle in mind"), the vehicle you picked from our lot or the type of vehicle you want, a comfortable monthly payment range, whether you have a down payment, and whether you have a vehicle to trade. We use this to match you to vehicles that fit and to give you a payment estimate. Estimates are not offers or approvals.
About you: Your name, mobile phone, email and ZIP code. We use these to save your progress, to reach you about your application and vehicles you have shown interest in, and to link your application to your customer record if you have worked with us before.
Financing: How you describe your own credit, your employment situation, a monthly income range, and your housing situation (own, rent, family or other). None of this is a credit check. It helps our finance team choose the right lenders to work with.
Secure application: The details lenders require to consider a credit application: your legal name, date of birth, Social Security number, driver's license number and state, current address (and prior address if you have moved recently), housing payment, employer (name, address and work phone), occupation, gross monthly income and time on the job. If you add a co-buyer, the same details for that person. This information is submitted only when you choose to continue past the secure application screen.
After you submit: Optionally, how you heard about us. It helps us know where to be for people like you and is never required.
Review and authorization: Your acceptance of the credit application authorization, contact consent and electronic records consent, along with the date, time and the version of the text you accepted. We also record the network address and browser used to submit, to help detect fraud.

How we protect sensitive information

Social Security numbers, dates of birth and driver's license numbers are encrypted at rest in our systems.
Staff see these values masked (for example, ***-**-1234). Revealing a full value requires a specific permission, a stated reason, and is written to an audit log that management can review.
Sensitive values are never written to logs, emails, text messages or activity timelines.
Your browser does not keep a copy of your answers. Your progress is saved on our server and tied to your browser session so only you can pick it up where you left off.
Access to our systems requires a login and is limited to staff who need it for their role.

How we use your information

To evaluate your request for vehicle financing and, with your authorization, to share your application with the lenders we work with.
To contact you about your application and vehicles you have expressed interest in, by phone, text or email. You can opt out of marketing contact at any time by telling us.
To verify employment, income and residence when a lender requires it.
To keep records we are required to keep by law.

What we do not do

We do not sell your personal information.
We do not share it with anyone other than the lenders and service providers needed to process your application, or where the law requires.
We do not run a credit check until you have reviewed and authorized it on the final step.

Text messages (SMS)

We text you only if you tick the "Yes, text me updates about my application" box under the phone field on the first screen; you can untick it and still continue. Entering your number also lets GB Auto Sales call or email you about your request. We use texts for three things only: a note to our own sales team when you start an application, a link so you can pick up your application where you left off, and up to three reminders if you stop before submitting. Message frequency varies with your activity and is typically fewer than five messages. Message and data rates may apply.

Reply STOP at any time to stop texts, or HELP for help. Your mobile number and text-message consent are never sold or shared with third parties for their marketing. Full program terms are on our Terms and Conditions page.

Your choices

You can stop the application at any point. If you have questions about the information we hold, want to correct something, or want us to stop contacting you, call 623-582-9430 or visit us at 22047 N 23rd Ave Ste A, Phoenix, AZ 85027.

Changes to this page

If we change how we handle your information, we will update this page. The consent text you accept during an application is versioned, so we always know exactly which wording you agreed to.

Last updated: October 20, 2026 (draft).